Important Notice: SMPS Intelligent Systems DOES NOT share customer opt-in data or SMS consent information with any third parties for marketing purposes. Your mobile number and opt-in status are used exclusively for appointment-related communications as described in this policy.
Effective Date: May 21, 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and business information submitted through our contact, booking, or opt-in forms
- Mobile phone numbers and explicit SMS consent collected via our SMS opt-in forms
- Payment information processed securely through third-party payment processors
- Communications you send to us (email, chat, phone)
- Usage data collected automatically when you visit our website (IP address, browser type, pages visited, time spent)
2. How We Use Your Information
We use collected information to:
- Provide, operate, and improve our AI systems and consulting services
- Send appointment confirmations, reminders, and rescheduling notifications via SMS (only to users who have explicitly opted in)
- Respond to inquiries and provide customer support
- Process payments and manage billing
- Send service-related communications and updates
- Comply with legal obligations
3. SMS Messaging & Compliance
SMPS Intelligent Systems operates an SMS notification program for appointment-related communications. This program is governed by the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-In: SMS consent is collected via a dedicated checkbox on our web forms. Consent is not required as a condition of purchase.
- Opt-Out: Reply STOP to any message at any time. You will receive one final confirmation and no further messages.
- Help: Reply HELP or contact info@smpsai.com or 817.761.9131.
- Message frequency varies based on your appointment schedule.
- Message and data rates may apply.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- Service providers who assist in operating our business (scheduling software, payment processors, communication platforms) under strict confidentiality agreements
- Legal requirements when required by law, court order, or governmental authority
- Business transfers in the event of a merger, acquisition, or sale of assets, with prior notice to you
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through PCI-compliant third-party processors and is never stored on our servers.
6. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You may disable cookies through your browser settings; however, some site features may not function properly without them.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at info@smpsai.com.
9. Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of SMS communications at any time by replying STOP
- Opt out of marketing emails by clicking "unsubscribe" in any email we send
To exercise these rights, contact us at info@smpsai.com or 817.761.9131.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted at smpsai.com/privacy with the effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights:
SMPS Intelligent Systems
A Division of Sherrain Myles Professional Services, SPC
Phone: 817.761.9131
Email: info@smpsai.com
Website: smpsai.com