SMPS Intelligent Systems  ·  A Division of Sherrain Myles Professional Services, SPC

Legal & Privacy Center

Our commitment to transparency in how we collect, use, and protect your information.

Last Updated: March 2026  ·  sherrainmyles.com

Privacy Policy

SMPS Intelligent Systems, a division of Sherrain Myles Professional Services, SPC ("Company," "we," "us," or "our"), is committed to protecting the privacy of our clients, their customers, and all individuals who interact with our AI-powered business systems. This Privacy Policy explains how we collect, use, share, and protect personal information.

Information We Collect

We may collect the following types of information through the AI systems we deploy on behalf of our business clients:

How We Use Your Information

AI-Powered Communications: Our systems use AI voice agents and automated SMS tools to interact with callers and web visitors on behalf of client businesses. All AI interactions may be logged for quality assurance. A human representative is always available upon request.

How We Share Your Information

We do not sell your personal information. We may share information only in these limited circumstances:

Data Retention

We retain personal information for as long as necessary to provide services and fulfill the purposes described in this policy. Call recordings and SMS logs are typically retained for 90–180 days unless otherwise required by law.

Your Rights

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Contact Us

For questions about this Privacy Policy, contact us at hello@sherrainmyles.com or visit sherrainmyles.com.

Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully. By contacting any business that utilizes AI systems deployed by SMPS Intelligent Systems — whether by phone, SMS, web form, or appointment booking — you agree to be bound by these Terms.

Acceptance of Terms

By initiating contact through any channel — including phone call, text message, web inquiry, or appointment booking — you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.

AI-Assisted Communications

Businesses powered by SMPS Intelligent Systems use artificial intelligence tools, including AI voice agents and automated SMS systems, to enhance customer service. By contacting these businesses, you acknowledge and consent to the possibility of interacting with an AI system.

Your Right to Human Support: AI communications are designed to assist — not replace — human representatives. You may request to speak with a human at any time during any AI interaction.

AI communications may be recorded and stored for quality assurance, training, and compliance purposes.

SMS Communications

By providing your phone number and initiating contact, you consent to receive SMS text messages related to your inquiry, appointment, or service request. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

Appointments and Cancellations

Appointments booked through AI scheduling systems are subject to availability. The business reserves the right to reschedule or cancel appointments with reasonable notice. Please refer to the specific business's cancellation policy for details.

Limitation of Liability

To the maximum extent permitted by applicable law, SMPS Intelligent Systems and its client businesses shall not be liable for any indirect, incidental, or consequential damages arising from use of our AI-assisted communication systems. AI systems are provided in good faith and are designed to assist with accuracy, but responses are not guaranteed to be error-free.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Changes to Terms

We reserve the right to update these Terms at any time. The current version will always be available at sherrainmyles.com. Continued use of our services constitutes acceptance of any updates.

Contact

Questions about these Terms may be directed to hello@sherrainmyles.com.

SMS Opt-In Disclosure

This SMS Opt-In Disclosure applies to all text message communications sent by or on behalf of businesses powered by SMPS Intelligent Systems. By providing your mobile phone number, you agree to the terms below.

How You Opt In

You opt in to receive SMS messages by one or more of the following actions:

Types of Messages You May Receive

Message Frequency

Message frequency varies based on your interactions. You may receive between 1 and 10 messages per interaction or appointment cycle. We do not send unsolicited promotional messages.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. We do not charge for SMS messages, but your carrier may.

How to Opt Out

Reply STOP

You may opt out of SMS communications at any time by replying STOP to any message. You will receive one final confirmation, then no further messages unless you opt back in.

Reply HELP

For assistance, reply HELP to any of our messages or contact us directly at hello@sherrainmyles.com.

Privacy

We do not sell or share your phone number with third parties for marketing purposes. Your information is used solely to deliver the services described above. Please review our full Privacy Policy above.

Supported Carriers

Our SMS services are available through most major U.S. carriers including AT&T, Verizon, T-Mobile, and others. Carrier support is not guaranteed for all carriers or plans.

Questions? Contact us at hello@sherrainmyles.com or visit sherrainmyles.com. We're committed to transparent, respectful communication with every customer we serve.